FAQ stands for Frequently Asked Questions.

Yes, vinyl panels are an exceptionally durable solution, resistant to various types of mechanical damage - including scratches, dents, and fading. Thanks to their multilayer construction based on layers of PVC and polyurethane, the floor maintains its aesthetic appearance for many years.
The degree of durability of vinyl panels is indicated by the so-called utility class - the higher the class, the greater the resistance of the panels to intensive use. In our offer, you will find vinyl panels installed both in the click system and glued, with high utility classes:

• click panels have a class 23/33, which means they will perform well in domestic spaces and light commercial areas with medium traffic intensity,
   
• glued panels are available in class 23/33/42 and are suitable for both domestic and commercial use - even in high traffic areas (e.g., shopping malls or hotels).

In addition, our vinyl panels are made using SPC technology and finished with special polyurethane coatings, making them resistant to scratches and dents, antibacterial, and non-slip (class R10). Furthermore, UV curing makes them resistant to sunlight and non-fading.

Yes, vinyl panels are waterproof, which is one of their biggest advantages compared to laminate panels. Thanks to their properties, they work perfectly in rooms exposed to moisture, such as bathrooms or kitchens.

However, it is worth remembering that although all vinyl panels are waterproof, the way they are installed can affect their resistance to prolonged water exposure.
In the case of vinyl panels installed with a click system, despite the use of tight and strong locks, it is not recommended to leave water on their surface for a long time as seeping water can affect their durability.

More resistant to prolonged water contact are vinyl panels installed using a glue-down system, due to the lack of joints through which water could penetrate.

Yes, vinyl panels work perfectly with underfloor heating. They are relatively thin - in our case from 2.5 mm to 7 mm - which gives them low thermal resistance and very good thermal conductivity, allowing for efficient and quick heating of the room. However, it is important to remember that the floor temperature should not exceed 27°C to avoid damaging the panels and maintain their appearance for years. Some systems, such as composite panels with an SPC core, are especially recommended for underfloor heating with IR films. SPC (Stone Polymer Composite) is a combination of natural stone and polymers, providing high hardness, stability, moisture resistance, and thermal conductivity - making it ideal for underfloor heating. In the case of our vinyl panels, you can use infrared or electric heating films, but they should not come into direct contact with the panel - they should be insulated with a layer of at least 1.5 cm, according to the manufacturer's recommendations.

Vinyl panels can be installed in two main ways: click system and glue-down (GlueDown). The "click" system is a convenient solution, especially for those planning to do the installation themselves. It does not require the use of glue, and the installation itself is quick and clean. More and more models also have an integrated underlay, which improves the room's acoustics, dampens sounds, and increases walking comfort. Despite the simplicity of the "click" system, we recommend using the services of qualified installers, especially when dealing with complex patterns like herringbone, which require more precision and technique. Professional installation not only helps avoid mistakes but can also significantly reduce the overall cost of the investment – especially compared to laminate panels, where the cost of purchasing suitable underlay (e.g., quartz) is often necessary. Glue-down panels require more advanced substrate preparation. Before installation, a self-leveling compound should be applied to ensure the surface is perfectly level and smooth. Then, the panels are secured to the substrate using specialized glue. This installation method provides exceptional durability and stability, and works well in high-traffic areas such as offices, shops, or commercial spaces.

Not always. Glued-down panels (GlueDown) do not require underlayment. However, it is possible to install them on special self-adhesive mats if we want to improve acoustic insulation or user comfort. The most important thing is perfect preparation of the subfloor - even, stable, and smooth. In practice, this often means the need to pour self-leveling compound, which eliminates even small irregularities and ensures the durability of the floor.
In the case of panels installed in the "click" system, most of them already have an integrated underlayment, which serves the function of soundproofing and cushioning, making installation easier and faster.
However, if an additional underlayment is needed, only underlayments dedicated to vinyl panels should be used - they differ from underlayments for laminate and have low thermal resistance, which is crucial for underfloor heating.
It is worth noting that specialized vinyl underlayments increase the cost of the entire investment, but ensure the best durability and user comfort of the floor.

Vinyl (LVT) and laminate panels differ from each other both in construction and in use properties.

• Vinyl panels (LVT) are made of polyvinyl chloride, making them waterproof, impact-resistant, and flexible. Additionally, vinyl panels are warmer and more pleasant to the touch compared to laminate panels which feel cold.
• Laminate panels are mainly made of pressed wood fiber or plywood. They are susceptible to moisture - they can swell with prolonged contact with water and are more sensitive to damage.

High-quality vinyl panels use Synchronous Structure technology - the top layer is integrated with the decor, creating a 3D effect that faithfully reproduces natural wood. You can feel the grain, brushing, or subtle pores, emphasizing the natural character of the floor. In contrast, in laminate panels, the pattern is printed on paper and covered with a laminate layer, making the floor less natural and more "flat" in touch and visual perception.

No, vinyl panels are not harmful. They can be safely installed in homes, even if there are allergies, children, or pets. Vinyl is an environmentally friendly material, largely made from polyvinyl chloride and natural soy that softens the material.
All our vinyl panels meet rigorous European Union standards and have the PZH certification. They undergo very rigorous quality tests and examinations, and are completely free from harmful volatile substances such as formaldehyde. They have international certifications like FloorScore®, GreenGuard, and CE marking, as well as a hygiene certificate, confirming their safety for users and the environment.

Vinyl floors are exceptionally easy to maintain. All you need to do is regular vacuuming or sweeping – preferably with a vacuum cleaner that doesn't have a rotating brush – and cleaning with a slightly damp microfiber mop. For cleaning, only dedicated products for vinyl panels should be used, such as PU Cleaner Dr. Schutz, which, thanks to the polyurethane content, additionally fills and protects micro-damages on the surface of the lacquer. Excessive water, all detergents, soap-based products, waxes, and shining agents should be avoided, as they can leave difficult-to-remove streaks and even damage the surface of the panels.

Although they are scratch-resistant, they are not indestructible. To extend their lifespan and prevent micro-scratches, it is recommended to use felt pads under the legs of furniture, especially chairs, avoid walking in high heels, and use good doormats at the doors.

Yes, vinyl panels can be installed on old tiles, provided that the surface is smooth, clean, and stable. This is a good solution when you want a quick renovation without removing the old floor. However, keep in mind that it may slightly raise the floor level in the room.

The lifespan of vinyl panels depends on their quality, utility class, and usage intensity.

• Panels designed for residential use (e.g. class 23/33), offered by us, can last 15-25 years with proper maintenance.
• Commercial panels (e.g. class 33/42) are even more durable and can withstand over 25 years, even in heavily used public spaces.

It is crucial to follow the manufacturer's recommendations regarding installation and maintenance to maximize their lifespan. An additional advantage of vinyl panels is the possibility of renovation. In case of deeper scratches, the surface can be thoroughly cleaned, polished, and protected with a new layer of polyurethane lacquer, allowing to restore the floor's aesthetic appearance and extend its durability.

Yes, vinyl panels are naturally quiet and flexible, which means they absorb footsteps sounds well and reduce noise in the room. They are much quieter than laminated panels or ceramic tiles, improving acoustic comfort. Their flexibility makes them more pleasant to touch and less prone to "clanking" when walked on.

The costs of vinyl panels are diverse and depend on the manufacturer, design, utility class, and technology (e.g. click, glued, with SPC core). They are usually more expensive than standard laminate panels, but cheaper than wooden floors (parquets, engineered boards) or high-quality ceramic tiles. However, it is important to remember that their durability and resistance to moisture often compensate for the higher initial cost, reducing the need for future renovations.

Additionally, vinyl panels are often more cost-effective because they already have an integrated acoustic underlay that dampens sounds and cushions the floor. In the case of laminate panels, a separate quartz underlay is necessary, which is quite expensive, significantly increasing the total cost of the investment.

Most modern vinyl panels are manufactured using UV-resistant technology, which minimizes the risk of fading. High-quality panels have a protective layer that prevents color loss even when exposed to sunlight. However, it's always worth checking the manufacturer's specifications, especially if you plan to install them in a very sunlit room.

Standard vinyl panels usually have a non-slip surface, which increases safety during use. Unlike ceramic tiles, which can be very slippery when wet, vinyl usually maintains good traction. It is worth paying attention to the slip resistance class (e.g. R9, R10) if it is particularly important (e.g. in a bathroom).

Advantages of vinyl panels over tiles:

• Warmer to the touch - vinyl is much warmer than tiles, increasing user comfort - especially when barefoot.
• Quieter - better acoustics, reduced echo, and sound insulation from footsteps.
• Easier and faster installation - especially with the "click" system that does not require grouting.
• Less susceptible to breakage - in case of dropping objects, vinyl is less likely to get damaged compared to fragile tiles.
• Flexibility - better at handling minor unevenness in the subfloor.

Disadvantages of vinyl panels compared to tiles:

• Lower resistance to very high temperatures - although they are resistant to underfloor heating, direct contact with very hot objects (e.g., hot pot) can damage vinyl.
• Potential distortions - in extreme cases and with poor installation or extreme temperature changes, vinyl panels may slightly deform, although the risk is minimal in modern products.
• Tiles are stiffer and more dimensionally stable.